In the past couple of months people have started complaining all over the Internet about their Dell Laptops smelling like a pack of well hydrated feral cats have used it for target practice. And that's a great reason to complain.

Being a dog, I understand these consumers' problem - how embarrassing would it be to make a presentation to potential clients with a Laptop smelling like cat pee? Very embarrassing:

I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced, user horcheta wrote about a month after the thread was first created. The next one had the same exact issue. It’s embarrassing taking it to clients because it smells so bad.

Screen-Shot-2013-11-08-at-7.21.25-AM

But the Dell's team takes this problem very seriously and seem close to determining where the problem lies, Senior Technical Consultant Steve.B posted on Oct. 14th:

We really appreciate everyone’s patience as we work through this issue. The problem has been resolved and the past few weeks I have been waiting on engineering to release detailed information on a root cause and resolution. We are currently waiting on final engineering failure analysis for a definitive root cause which is expected to come any day now. Once we have this, we can make an official comment. In the meantime, I’ll provide a few details of what we do know.

  • The smell was related to a manufacturing process that has now been changed
  • The smell is not in any way related to biological contamination
  • The smell is not at all health hazard
  • If you order an E6430u now, it will not have the issue

As soon as we have final engineering failure analysis, more information will be posted on how to immediately resolve the issue. We hope to have the information this week so please keep watching this thread.
So hey, it could be worse! Your computer might smell like urine, but it’s not actually urine.

In the meantime, Dell Laptops still smell like kitty pee and there are some hilarious cat pee jokes on the thread.

Buddy
Dog Reporter

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